Tesco is the most successful supermarket chain in UK Essay Example for Free

Tesco is the most successful supermarket chain in UK Essay Tesco is the most successful supermarket chain in UK because of its well-known good services and product quality. To maintain this loyalty, they go greater lengths to improve and sustain quality. Tesco define quality assurance and quality control as an ongoing approach to providing 100% customer satisfaction by providing error free, waste free and accident free products and services. To establish this quality process, each functions management staff attends meetings every day on total quality management and on leadership of quality between functions to achieve objectives. Within the company, a quality improvement team meets weekly to lead and monitor the quality process. The organisation as a whole has principles that it operates on to ensure quality mainly: * A must to meet customer requirements and satisfaction all the time * Prevention of defects and errors of any kind * Measurements to verify the processes are meeting requirements as intended Improving quality in products is done in many ways. Starting with products produced by Tesco itself to meet their customer needs, products are inspected and tested at various points during production. Staff are highly trained to maintain quality and also keep personal hygiene so that they dont contaminate the products with germs. The products also have expiry dates which also monitored so that the expired ones are quickly removed. Most fresh products are not sold after 24 hours but instead removed and replaced with new ones. The place is regularly cleaned to maintain hygiene. The quality control assurance management is concerned with detecting and cutting out the products that fall below set standards. This process takes place after these products have been produced. Quality control is carried out by Tesco employing quality control inspectors. Inspection and testing are the most common methods Tesco uses to carry out quality control. Quality assurance occurs both during and after the event, and is concerned with trying to stop faults from happening. Quality assurance is concerned with making sure products are produced to satisfactory standards. Quality assurance is the responsibility of the workforce working in teams. Quality standards should be maintained by following steps set out in Tesco quality assurance system. Tesco produce their very own basic household products to satisfy the needs of various consumers. There are various processes involved in adding value in the process of their products. Tesco add value to their products by adding more information on the products. Even when a product remains the same, packaging information may have to be altered because of a change in legal requirements, changes in nutritional concepts, or advances in food preservation and cooking. For example, a product might have its packaging altered to indicate that it could be suitable for microwave cooking. It will therefore be necessary to test the product in their laboratory. Here they insert fibre optic probes into the product. This allows Tesco to monitor the temperature of the product whilst it is cooking, in order to ensure that it reaches a high enough temperature for it to be consumed with safety and this is how Tesco adds value to its goods so that customers are tempted and attracted to buy them. Quality Systems Tesco products are continually monitored and tested for their quality and customer acceptability; this is their product evaluation. Tesco staff and management procedures are also monitored to ensure that they maintain the highest standards; this is quality assurance. Below are the quality systems which Tesco use in their production process to add value. Total Quality Management (TQM) this is the most complete and complicated form of operations management. It is concerned with encouraging everyone in the workplace to think about quality in the business and use different management techniques within each department. Tesco does not prescribe any particular system of standards such as BS5750 or ISO9000. This is because they set their own standards through product specifications, detailed analytical specifications and codes of practice like preventing diseases from entering the food chain. Within the product process, they also expect their suppliers to have identified the critical points in the production process controls and premises by one of their technologists. However, if a supplier chooses to use BS5750 or ISO9000 as part of its discipline, they have no objection whatsoever. So therefore Tesco uses its very own quality standards to produce and sell its products. In terms of services, Tesco staff are well trained to deal with customers even in the most difficult moments when they are angry. They are always expected to be polite, smile when serving customers and also say bye after serving them. To enforce this, they are regularly monitored by managers and supervisors and anybody not obeying the regulations faces disciplinary action. Tesco not only has well trained staff but also a whole lot of other things including free car parks with easy access for shoppers who have cars, free wide trolleys with special seats for babies and young children, special tills for the disabled people which also decreases long queues, the supermarkets are well organised that a shopper can easily find what they are looking for and also the chances of getting lost around the places are very minimal, they have got staff always standing by to help, tight security with guards and CCTV cameras to maintain customer safety, some stores have free busses that customers can use, childrens play areas so that they dont get so bored, it has got online orders where customers make their orders and get free delivery to their door steps, shops are always open to make it more reliable for customers to shop, some stores are open twenty four hours a day and many are adopting this idea, chairs around the place which customers can sit on when tired, free l oyalty cards for customers who wish to sign up therefore saving on their shopping, Tesco not only provides western food but also ethnic foods to cater for the ethnic minorities, free scanners that shorten queues, special offers like buy one get one free, there is a variety of product s in the stores, more facilities including: -cafà ¯Ã‚ ¿Ã‚ ½s -photo processing -phone services -electric, books, music video stores -petrol stations C Tesco is definitely meeting its quality objectives. They have been awarded quality prices and granted as the best supermarket chain in the country. Their sales are always growing and the only time they fall is when the whole economy is not doing well which means people are in recessions. Because the business is able to deliver good quality services and products, it is increasingly expanding with stores all over Europe and also being the first UK supermarket chain to expand into Asia.

Creating A Writing Technology :: Teaching Writing Education Essays

Creating A Writing Technology â€Å"Enhanced separation of the known from the knower is probably the most fundamental value of writing, from its beginnings to the present. Between knower and known writing interposes a visible and tangible object, the text (Ong, 327).† LOT 509 PLEASE PUT DRYWALL INSIDE THE GARAGE Above is what I wrote using my creative writing technology. I am a general contractor and have my own construction/home improvement company. The company is called Rock Water Construction. With my full school schedule I haven’t had the time to take on huge jobs. However I am able to take on Drywall jobs that don’t require a full days work to complete. I recently ordered drywall to be delivered on Thursday to finish a basement that I had been working on. Due to the upcoming weather predictions that called for rain, I decided to have the drywall put into the garage until I was able to move it to the basement, in order to protect it from the rain and also theft. I requested this from the drywall company and knew that it needed to be put into the garage, however if the driver didn’t happen to read the instructions on the invoice, the driver would have left the drywall by the curb. I was able to separate the known, (the drywall needed to be placed in the garage), from the knower, (my mind) through the tangible object (the sign) that contained my text. The house that I am working at is in a new subdivision so lot numbers are a lot easier to locate for the delivery drivers. â€Å"There were other graphite deposits around the world, but their ore was not particularly pure. Impure ore crumbled or produced a scratchy line†¦with his supply of English graphite permanently embargoed, the French pencil-maker Nicholas-Jaques Contà © learned to produce a workable writing medium by grinding the local graphite, mixing it with clay and water, and forcing the mixture into wooden casings (Baron, 44).† Normally I would use a permanent marker or spray paint on a piece of wood to make my sign, however since I had to create a writing technology I chose to use charcoal and a piece of scrap drywall to create my â€Å"text†.

A Knight’s Tale Essay

One important character in the film ‘A knight’s tale’ directed by Brian Helgeland is William Thatcher. William helped me understand the idea of following your dreams. William dreams of one day becoming a knight. He grew up in a place called Cheapside London with his father John Thatcher until he was sent away to work for Sir Ector. Sir Ector said that he had a spirit. When Sir Ector died, William thought that he could ‘change his stars’ at that point so he jousted in his place. He then decided that with some training he could win money to feed all his friends. As he did this he followed his dream of becoming a Knight. One Visual technique used to help me see that William is important is ‘close up’. Brian uses a close up in the first joust when William says ‘I have waited my whole life for this moment’. This shows me that he has followed his dreams and he is doing what he has wanted to do his whole life. Another technique used in this film is lighting. This technique is effective to show he is an important character because he is never in the shadows. William is always dressed in light clothing and has fair hair giving the impression that he was a good person, unlike Adhemar who always wore darker clothes and was more in the shadows than William. An example of this is when William was in the jail room and Adhemar walked in, William was standing in the only light in the room and Adhemar was in the shadows. In conclusion, the character of William Thatcher was important because he teaches us to follow our dreams no matter how big they are and that anything is possible. The techniques that helped me to understand this idea were ‘lighting’ and ‘close up’s’. A Knights Tale Essay In the movie A Knights Tale the main character William Thatcher has dreamed of being a Knight ever sense he was a boy. The one overlying problem this tale is that â€Å"A man can’t change his stars†, other wise saying that William was not born of noble birth. This story takes place in the middle ages where to compete in jousting tournaments you had to be born of noble birth. William overcomes this with his hard work, his loyalty and perseverance. In the beginning of the movie, William is only a squire to a Knight. He helps tend to Sir Olrick Vonlictensteins needs and wants. But soon he dies and with no other way to get money decides that he should step up and joust for him under his name. William ends up winning his joust and gets the gold needed for him and the other squires. After the first win he convinces his squires that they could keep doing this at other tournaments to make money for themselves. So after a long debate and a little fighting they decide to help train William. There is a scene in the movie that shows them all working together to help train William to become a better knight. This shows his hard working ethic because even though what they are doing is quite trying, he still manages to pull through and become sucsessful. After they have won they’ve first tournament William had damaged his armor in the joust. As they make it to the next joust they don’t have enough money to fix his armor so he has to joust with his damaged armor on. Even though his arms are almost immoveable because of the damage he still takes the risk to joust so that he can win more gold for them to get new armor made. This shows his willingness to work harder to make the money he needs to fix his armor. Near the end of the movie in his last joust he is against his enemy, Count Adimar. Count Adimar was using pointed lances and ends up wounding William by showing a pointed lance deep in his shoulder. But through his hard work he choose to take all of his armor off and joust, putting himself at great risk. But in the end he ends up knocking Count Adimar off of his horse and winning the joust. William showed his perserveence when he was following his dream of becoming a knight. When his Knight died at the beginning of the movie he ricked everything when he stepped in as a knight. If he were to get caught he would have suffered great consequences. By doing this I believe he showed his perseverance to purse his dreams. William shows his perseverance when, even after he is injured while jousting he chooses to take off all of his armor to joust even though it is a great risk to himself. This shows that William is persevering because he takes the risk of injuring or killing himself to defeat Count Adimar and achieve his dream. He is also persevering when, as a young boy his father sent him away to be a squire. Even sense William was a boy he was working towards becoming a knight by getting as close to the lifestyle as he could. Throughout the movie William shows a lot of loyalty to him men. This helped him to achieve his dream very much so. When Jeff, his announcer and the man who helped him forge documents to make him appear to be of noble birth, gambles and looses, William had to pay to get him free. If it were not for William and his loyalty to him men he would have been stripped of his clothes, beaten and been paraded around the village, but William pays his debt for him to get him free. He also showed his loyalty when his girlfriend tells him that in order for him to prove his love for her she must loose the joust. So he takes a brutal beating for her by deliberately loosing and hurting himself in the process. But then after she has seen enough, she tells him that if he really did love her than he would win all of his tournaments. So even after he had fallen so far behind for her in the tournament he strives to win for her and ends up doing so. This proves his loyalty to her because he is willing to even endanger himself for her. His loyalty is also shown when the Prince of Wales is jousting and everyone else is withdrawing because he is of royal blood and is technically not allowed to joust in tournaments, but William still jousts him because he realizes they are both in the same boat. They both want to be jousting, but they are both now allowed to do so according to their birthrights. In the end of the movie, after everyone finds out about William, knowing that he isn’t born of noble birth he is cast out and let out to be stoned. The Prince of Wales Knights him because of his loyalty. He says, â€Å"even if I were not to have known you well, I could tell you were a good men because of how loyal your friends are to you. But I would know better now wouldn’t I? Because even when you knew who I was you still jousted with me and that is knightly too†. In the end William ends up changing his stars and becomes the knight he has always wanted to be. In this movie point of view played a great roll. If we wouldn’t have had the â€Å"flashbacks† of William and his childhood we wouldn’t have know the depth of his want to be a knight. We also wouldn’t have known that his father has sent him off as a boy to become a squire, which also helped in leading him to his dream of becoming a knight. If we didn’t have the various points of view that a movie can deliver to us this movie would have been flat and would have lost some of its meaning. The point of view gives this movie depth. A Knights Tale Essay Describe a character or individual in the text whom you found interesting. Explain how the director used oral/or visual features to make the character or individual interesting to you. An interesting character or individual in the film A Knights Tale (2001) directed by Brian Helgeland is (Sir) William Thatcher. William is interesting because he is not a typical peasant, he has much more drive and ambition than normal peasants. Helgeland uses oral and visual features to support the points that make William interesting. He uses lots of close-ups and high-angle shots when needed to show Williams enthusiasm and leadership towards what he does. First, William is interesting because he is a brave character and is motivated by ambition. William first starts to bravery when Sir Ector dies, he declares â€Å"I’ll ride in his place.† When the director has a close-up on Williams face, he shows the determination and drive that William feels. It is his desire to rise above is position in the social status, he makes his decision, â€Å"We are the champions†. Helgeland choses this dialogue to show that William is different from most peasants and that makes him an individual. Another interesting part about Williams’s character is that for most of the film he is someone who he is not, ‘Sir Ector and Sir Ulrich Von Lichtenstein’. This brings tension into the audience. The audience thinks when will his true identity be revealed? When William shows up to the jousting match as Sir Ulrich, the spectators of the match think of him as anybody. But through on the matches, he turns into a celebrity. William was unbeatable in the sport of jousting. It was difficult for William to hide the fact that his real name was not Sir Ulrich von Lichtenstein. Finally, William’s tone and oral features are strong, powerful and brave for a peasant. He is straight up with what he says and is a good leader to others. Helgeland uses great visual techniques for William, in the beginning of the film William is an untidy, poor, unshaved, immature, he had dread locked hair and dirty clothes. In the middle of the film, he is cleaner he is more clean and tidy; he is properly shaved, strong, healthy, excited, calm, supportive and enthusiastic person. His looks change, his attitude changes and he becomes a little responsible. In conclusion, William is an interesting, enthusiastic and brave guy, he is also a great leader. He is motivated by ambition. Is also unbeatable in the sport of jousting. Helgeland uses oral and visual features to support the points that make William interesting. William is a role model for the people in society today.

Inside Out By Peter Doctor And Ronnie Del Carmen - 1425 Words

Inside Out was released in summer of 2015 and directed by Peter Doctor and Ronnie del Carmen. Inside Out is one of the well-directed Pixar movies. It’s an animated film, however it’s meaningful and have touched the heart of all audience of all age range. It’s about a little girl, Riley (Kaitlyn Dias), that was born and raised in Minnesota; she has entered her preteen years, which involves many emotions. On top of that, She and her parents had to move to San Francisco due to her father’s career relocation. The entire movie focused on her journey as she goes through multiple changes throughout her preteen years. Her emotions: Joy (Amy Poehler), Fear (Bill Hader), Anger (Lewis Black), Disgust (Mindy Kaling), and Sadness (Phyllis Smith), help guide Riley through any given circumstances that won’t throw her life in haywire. Joy Joy is one of the main â€Å"emotion† characters that were introduced in the film. Her main color is yellow with glowing blue aura. Yellow is one of the assertive colors while blue is considered as a receding color. Joy’s name defined her personality; she try her best to keep Riley happy and keep every given situations positive as possible. She constantly sees small ray light in darkness and/or the good in others. Joy is considered as a team leader out of all emotions. She’s the main cause of Riley’s core memories. Core memories are important moments in Riley’s life and it also defined Riley’s main personality traits. All of the core memories were created